Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! Returns or exchanges can be made within 30 days of purchase for unopened, unused, or damaged products. You can return your product for store credit, different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Returned must be unopened and in the original product packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please email support@growdepotva.com or call 434.987.0005. Please include your order number and in the case of damaged products, pictures, in order to help expedite the return and exchange process.

All returns are subject to a 10% restocking fee and the customer is responsible for shipping fees associated with the returned items.